SAP CRM – DISPLAY OF BLLING PLAN IN SERVICE CONTRACT
Dear Experts, We have created the service contract in CRM, all the necessary configurations for billing plan and assignment to the item category level is being done.As per our business requirement we...
View ArticleAccess sequence in partner determination
Dear Experts, I am trying to customize an access sequence but I am struggeling with the understanding of the functionnality: - I have got a Sold to Party XYZ that has relationship : For example: Has...
View ArticleCRM Cost Reporting
Hey all,we had a few problems with CRM and BW integration.We use the DataSource 0CRM_SRVCNF_COSTS to extract Service Order and Service Confirmation Costs. We also use 0CRM_SRV_COSTS to extract CRM...
View ArticleManual Pricing Condition Add parameters
Hii Experts, I want to add Z pricing condition into the service order item and the pricing condition is manual pricing condition I used the following FM but it is not...
View ArticleService Order is always in distribution lock
Dear experts, I use service order integration scenarios, like follow:Service Order Creation > Service Order Release : ECC Reservation Creation > Service Confirmation Creation : Material Document...
View ArticleSO is in distribution lock after confirmation
Dear experts, I am using the CRM<>ECC integration scenario, but when I complete the service order after confirmation, the service order is in the distribution lock and never get back. Does anyone...
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CRM document showing the Original document as OLTP.
Hi All, I am facing some issue with the CRM service documents (Complaints,Replacement , In house repairs). The document are showing error that the Original document was created in OLTP(ERP) therefore...
View Articlecarbon copy to the employee responsible or service employee in complaints
Hi Experts, i had a requirement in complaints transaction where an acknowledgement of it should be sent to customer and the employee/ service employee as well . So how can it be done pls help me out.....
View ArticleHow to change the Source system of the document .
Hi All,I am facing some issue with the CRM service documents (Complaints,Replacement , In house repairs).The document are showing error that the Original document was created in OLTP(ERP) therefore...
View ArticleSignificance of Service Employee Group in a service order
Hi, I would like to know the significance of Service Employee Group in a service order.It is partner function with following details.Function : 0*56Function category : Service TeamUsage : CRM...
View ArticleCRM issue after updating Java on local desktop
Hello, Some users reported issue that they are getting error in CRM 7.0 EHP1 system when using graphical modeller or exporting data from agent report, after updating Java on local machine. (Please note...
View ArticleHow to Determine and Redetermine the Service Org. Based on Partner Function...
Hi All, In Service Request, I Have a Custom Partner function 'Responsible org.' which will be automatically populated based on determination procedure using an access sequence while creating the...
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Error : There is already a line with the same key on web ui
Hi All, I have come across a dump while searching for a service order on web ui. The error says : There is already a line with the same key. Please refer below screenshot. Please help me out with...
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Error on web ui : There is already a line with the same key : RABAX_STATE
Hi All, I am getting dump while searching for a service order on web ui. Please refer below screen shot and ST22 analysis. |Error analysis || You tried to insert an entry into table...
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service return order change not reflecting in ERP
in crm a service return order is processed,, amd the document is saved successfullyearlier when we cahnge something in service return order or craete newly..it will immedietly refeclt in erp.. now.....
View ArticleUpdating could not be completed error
Hi Guys I am getting below error in a confirmation .(CRM 5.0) No activity prices exist for UK2011603/X-GS54 (Notification W BK 057) No activity prices exist for UK2011603/X-GS21 (Notification W BK...
View Article" Transaction with the transaction number 'XXXXXx' is not available or archived.
In production...some of the service return orders is created and it shows the following error" Transaction with the transaction number 'XXXXXx' is not available or archived."experts kindly pls help...
View Articlecategory at Service ->Problem
Hi, I have a problem with some fields in Service -> Problem. they are disabled. how can I activate them?
View ArticleDelete error message from web ui to CRMD_ORDER
I want to delete one standard error message from services order. we are able to delete the error message from web ui.but internally order is getting saved with error in crmd_order.because of this error...
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CRM document showing the Original document as OLTP.
Hi All, I am facing some issue with the CRM service documents (Complaints,Replacement , In house repairs). The document are showing error that the Original document was created in OLTP(ERP) therefore...
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