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Significance of Service Employee Group in a service order

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Hi,

 

I would like to know the significance of Service Employee Group in a service order.

It is partner function with following details.

Function : 0*56

Function category : Service Team

Usage : CRM

 

Basically I am seeking the answers for following questions.

 

  • What is the significance of Service Employee Group in the service order at header level?
  • How is it different from employee responsible and service team?
  • Will service order be assigned to these group of employees?
  • How would I maintain the group of employees under this so that entire group can be selected in the transaction?

 

Regards,

Kapil


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