How to change the Source system of the document .
Hi All,I am facing some issue with the CRM service documents (Complaints,Replacement , In house repairs).The document are showing error that the Original document was created in OLTP(ERP) therefore...
View ArticlePartner Functions
Dear All, I am working on partner functions with in an individual object. Partner FunctionCustomer NameValid FromValid ToCustomerJohn01.01.201531.12.9999 Say on 01.02.2015, if user wants to add Smith...
View ArticleBilling Error CRM Service Scenario C68
Hello, we currently setup the CRM Service Scenario C68. Everything is fine, but the last step with releasing items for billing is causing issues. After choosing Release for Billing there is no billing...
View ArticleSAP CRM IBASE locking
Hi, I am using the FM CRM_IBASE_COMP_CHANGE to check if the ibase is in edit mode and display an ibase locked error message and the ibase does not get updated, but this check is right now happening...
View ArticleResource planning error message: Broker FWP/SAPAPO/...
Hi, I get an unexpected error when trying to assign a resource to a service order: Broker FWP /SAPAPO/CL_LRP_REQWD_TIME_BRK: object with key 01LTScy27jI}yC1I0IPWjm could not be materialized.The same...
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How can search Knowledge Article by using text.
Dear All. Thank you for reading this question. 1. How can I search Knowledge Article by using text on CRM without TREX ? Could you give me some document about that? (if you've got it..) 2. What's...
View ArticleOutbound Warranty Cliam - CRM Service
Hi All, I've created an outbound warranty cliam document (ZXWY) , which has two item categories (ITC1 - Outbound Wty Claim & ITC2 - Debit Memo Claim). ITC2 item is created though item level action...
View ArticleMail form determination based on Multilevel Categorization
Hello Gurus, I created different mail forms that I can select manually when creating an outbound email. I set up the outbound email as a follow up document of a service request. I was wondering if...
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Authorization/CRM 7
Dear SAP users We are coming throught the following issue:- We are creating a service request A that is owned by a responsible X. This user has modification rights on object A. - Following service...
View ArticleRefresh problem/fields filled in that should not be
Dear SAP experts:) I have an issue in the WebUI. We are using service request operation and sometimes, when we open a new service request (service request opened from scratch, not linked to another...
View Articledownload document from sap official
dear expert , how can to download document CRM from sap official .i have s-user in sap thanks alot sadin
View ArticleLeasing contract replication
Hello Gurus, I am trying to prepare a demo on leasing scenario, it is something like we need to loan this phone along with data plan for two years and billing is periodic monthly basis for this, For...
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How can use the Categorization on Task Activity (NOT ICWC).
Dear All, Thank you for reading this question. The transaction type is business activity (BUS2000126) and the category of activity is 'Task'.I am looking for the categorization assignment block on the...
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Object type 'BUS2122' is not defined
Hello to everyone, I encountered a blocking issue in the procedure to implement the Email response service management. 1In the transaction Code SWEQADM click on the Activation tab page, and click on...
View ArticleCopy Service Request set-up from one CRM box to another CRM box
Dear Friends, We have a requirement where we need to copy Service Request transaction and it's associated configurations from one CRM box to another. For e.g. The SAP CRM service request functionality...
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How to restrict closure of ZMCR transactions if follow up tasks are open?
Hi CRM Experts, In configuration, we are using copy of transaction ZMCR(copy of SMCR) and solman system is 7.1 SP 8. We have requirement to restrict closure of ZMCR transactions if follow up tasks...
View ArticlePartner header inheritance in checklist items
Hi, In my company we don't use the standard checklist partner determination, instead I have a class where I search for the responsible for each checklist item in some Z tables according to some...
View ArticleDefault quantity in complaint
Hello! Is there a way to configure a default ordered quantity for items inside a CRM Complaint?Example: When I add a product item the system should set the order quantity to 1. I am using CRM 7.02 Thanks!
View ArticleMail aert in SAP CRM ?
Can any one help me about how to create a mail alert in SAP CRM?
View ArticleInstalled base not replicating in crm
Hi Guys, When an I base(functional location) is created in ECC it is not replicating to CRM.Should the badi CRM_FUNCLOC_LOAD be active for the same?Is it because partner det procedure is not maintained...
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