Replication of Service Equipments from ECC to CRM
Dear experts,How to Replicate Service equipment from ECC to SAP CRM if the production is done in ECC itself.Can it be done. Kindly provide some insight on the above post. Regards Swapnil S Jadhav
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Alerts in Action Profile Problem "No Partner Exists With Role"
Hi, experts! I've a problem, may be noob, but it is. So, there is transaction BUS2000120 Complaints with partner determination procedure Z000017 in which I have function ZEMPL Employee (CRM). This...
View Articlerfc service under SOAP shows 500 internel error
HI,I am trying to configure the Groupware connector to collect the contact and appointment details from the Exchange server to CRM portal. While configuring RFC under SOAP, it shows activated. But when...
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0CRM_SALES_CONTR_I Data Source Fields
Hi, I can see that there are some fields in Extract structure CRMT_BW_SALES_CONTRA(OCRM_SALES_CONTR_I) such as INSTALL_AT ,INSTALL_AT_LIST ,RESPONS_AT_PARTNER ,END_CUSTOMER etc but they are not visible...
View ArticleHow to service external equipment/machinery
Hello experts, How do we go about a requirement where: 1. We need to service incoming customers for equipment/machinery that was not sold by our company2. We also need to carry out billing in ECC for...
View ArticleDrag and Drop functionality is not working in SAP CRM Ehp2 WFM
Hi, Earlier we can use drag and drop functionality to allocate any service demand to respective technician in CRM workforce management on java based WFM. Now in CRM Ehp2, the interface is changed from...
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Regarding Relationship Tab in CRM Service Request
Hello All,What is the relevance of the the relationship tab in the service request (screen shot attached below) and what backend configurations are involved to configure the related problem related...
View ArticleDetermining batch no from serial no
Hi, I need to implement a scenario : The products to be sold has production batch no and serial no which it gets from production. I understand that in CRM Sales Order batch no can be entered and...
View ArticleXcelsius 2008 Fix pack 3.1 cannot be installed
Hi All, We are trying to install Xcelsius Enterprise 2008 Fix pack 3.1.While running the Setup.exe file we are getting the following error "The Upgrade Cannot be installed by the Windows installer...
View ArticleService Confirmation Date Issue
Hi ,We have an requirment , in Service Confriamtions we have a requirement where if "start of work " is given End date should be 1 Hour more than theStart of date + current time , howere when we try...
View ArticleSerial number address data
Dear All, We have requirement where we wan to show address of ship to party/End customer information in CRM equipment data. We created Serial number which is connected with equipment master. Once the...
View ArticleResponse Date Based upon Impact
Dear All, We have a requirement where the "response by " date type needs to be filled based up on "Impact" values in Service request. I,e if impact is very High , "response by" should be within 2...
View ArticleError in system EFPCLNT700 while copying the document
Hello all, After saving the service confirmation i'm getting the below error as. Error in system EFPCLNT700 while copying the documentMessage no. CRM_ORDER_MISC 020DiagnosisErrors occurred while...
View ArticleExtraction of notes against a customer
Hi experts, I have come across a requirement where we have to develop a report to fecth notes of customer for a BP. Extract all notes against a customer from a query, complaint, task, opportunity,...
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Trigerring Warranty Id Block for Complaint Transaction
Dear All, The scenario is to capture if the relevant product or its component is in warranty or out of warranty when creating the complaint transaction in sap.If the product is in warranty then a...
View ArticleService Flow.....
Hello experts, I would like to know what is the flow of the service happens in system.where it starts and what are the all transactions / SLA's etc has been involved. The flow is like Service Contract...
View ArticlePredefine standard responsible Service Organization
Hello experts, is there an option to maintain a standard responsible service organization for the account?Our problem is that users creating a complaint in the system always need to enter the...
View Articlesap crm tables view
how to see the tables what i have configured and entered the data. pls tell steps
View ArticlePricing Condition type not determine in Trransaction
Dear Sirs, We are create the Service Claim in CRM it. is picking only one condition type ZMPD. Can anybody help me out why the other condition type( ZOR1) is not picked up in CRM, do i need to...
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Pricing Condition determination Problem in transaction
Dear Sirs, When I create Claim in SAP CRM system using Transaction type (ZACP) then Claim is creating successfully and Pricing condition determination is also working fine. But I have created new...
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