Hello experts,
How do we go about a requirement where:
1. We need to service incoming customers for equipment/machinery that was not sold by our company
2. We also need to carry out billing in ECC for the used spare parts(already in Material Master) + services carried out on the machinery.
We have a service center where anyone can avail services for power equipments. I was thinking of creating an IBASE in CRM on receiving a turbine for example, but will that replicate to ECC with an assigned cost center to settle the service order cost ?
Help please. Thanks.