How to find the guid for the follow up doc!!
Hi All, I am creating a follow up doc i.e Complaint.Let me know how will i find the guid or complaint idin CRM at the object level in buffer before the complaint is created in CRM. Thanks..
View Articlebill to_name
hi all, my problem is while creating the service contract, if bill to_party field is not filled with any name then it should give an message, but it is not giving any message bt112h_scview:...
View ArticleTwo Piece Model Where Pieces Ship From Different Factories?
I'm looking to see if there is a way in SAP to set up a model (what a customer would order) that has components that are shipped from two different locations but the customer would only order ONE...
View Articledump
Hi All, I am getting dump in service contract,i.e, whenever i am picking value''create/update contract" from dropdown list boxat that time sys giving dump.cmp...
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Responsibility Type rule not working for Partner Determination
Hi Friends, I have created a responsibility type rule for service manager determination with Container element as Business Partner number. and Created a responsibility by name service team where i...
View ArticleIP_FOLLOWUP for filling line item for complaint followup
Hi All, I am using method IP_FOLLOW in the main window implementation class to fill the line items which i am getting from ECC into itab IT_LINESITEM now i need to fill the same at the line item level...
View ArticleCopy data from SAP CRM Service Request to an ERP work order in CRM
Hi Experts Got a kinda peculiar (for me) requirement in my current project got the following requirements:- 1. Based on the multi level categorization of the Service Request it should create or allow...
View ArticleHow block service billing authorization for the partucular user in sap crm
Hi All, We want block SERVICE BILLING authorization for the particular users. In the role we have ZROLE_FOR_SERIVECE_BILLING We delete the USER IDs n try to but still it is authorized. Plz provide the...
View ArticleWFM: Resource Planning - Database table Assignment
Hi, which database table contains the assignments of the resource planning? Thanks and best regards,Ferdi
View ArticleTerritory Management: CRMD_TERR_DELTA Status Field Always 'P' Processed
Hi,The table CRMD_TERR_DELTA seems to get populated when territories are edited.There is a transaction CRM_TERR_PROC_REL that calls the program CRM_TERRMAN_PROC_REL.When the DELTA option is chosen it...
View ArticleChecklist _ product does not exist in the system
Hello experts, I am customizing Checklist for CRM 7 Service.However, I am struggling as I have the following error : "Item 20: The product does not exist in the system". Indeed, I have seen that the...
View ArticleHeader status is not getting set to Completed on setting the item system status
Hi All, In the service order we are changing the item system status to completed by using an action. On setting the item system status we are expecting the header system needs to be set to completed,...
View ArticleApproval settings for Service Request
Hello, I am trying to configure a validation workflow for our client. I have seen the customizing point Approval Settings that seems to meet our requirement. After seeing the following video on the...
View ArticleCRM AND ERP challenge
Hiwhy SAP ERP and CRM have separated databases?it's not a challenge for integration in big company? Regards
View Articledump
Hi All, I am getting dump in service contract,i.e, whenever i am picking value''create/update contract" from dropdown list boxat that time sys giving dump.cmp...
View ArticleService order reporting - Actual revenues (as per final invoice)
Hello - Every month i wish to create a report from SAP for all closed service orders with their actual costs, and total revenue.. I know I can get this on IW73 however with most of my billable service...
View Articlehow to fill header value on complaint creation!!
Hi All,I have one field PO_NUMBER_SOLD in the view BT120H_CPL/Details at the header level i need topapulate this value which is currently blank with PO number.Plz let me know where should i code and...
View ArticleOTTE Missing error
Hi , We have implemented mobile feild service project through which we are updating service items,spare parts in service request (sap crm integration with servicemax).For some orders we are...
View ArticleSap crm case management
Hi all, In sap crm web ui 7.3 ,how we can achieve the following requirement, 1) one user have to send the case to two different users on clicking on the send to button2) And the same user have to...
View ArticleChange status profile of Service order
Hi, we like to harmonize all status profile of all incident process types we have in our system. This means we like to create one status profile and assign this to 5 different process types. The...
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