Document Flow issue
hello gurus, question please.... We got a contract created. and it created debit memo. Debitmemo got billed in ECC. but Billing documents have not got updated in thedocument flow of CRM's Contract....
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Confirmation exists for Service Order 3XXXXXXXXX Issue
Hi Everyone, Lately I have been running into this issues quite constantly. When I create a Service order everything looks fine and system runs smoothly and while I am creating the Service Confirmation...
View ArticleCRM transaction number issue
Hello Experts,I have maintained service request number range 10000000 to 19999999. However, when I create two requests continuously, the transaction number is assigned 100000007 and 10000009, skip...
View ArticleRemove assignment of DP80 generated quote from service order
Is there a way, short of deleting the quote, of removing the QUCR assignment on a service order after generating a quote via DP80?I want to be able to keep previous quotes created and give a reason for...
View ArticleBulling Plan from CRM to ECC
Hi, I'm just looking for the possibility to use the CRM Billing Plane from a Service Contract, to ECC for the Billing. Is that possible? Thank you in advance Enrico
View ArticleCRM New GL Mapping to ECC is not updating (Pricing condition amount is not...
Hi Experts, We have define New Service GL Account in CRM, Same GL aslo in ECC, But GL and GL amount is not moving to ECC when we are Moving Billing Document. Billing document is moving to ECC. we are...
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Service Confirmation and movement 291
Hello, in CRM WebUI Servicepro after compiling the service confirmation release the Item, and save it appear this error (see the attached image).I would like the system not ask for the special stock...
View Articleproperly not able to work standard component
Hi , I have created one Table view with model node. Navigation: first i have one result view (BT281S_SSP). I will click on any one attribute , i will getting one overview page(BT281H_SSp). In that...
View ArticleCan we split one service confirmation into 2 DMRs based on item categories of...
Hi Experts, We have a requirement, One confirmation in CRM should be replicated to ECC as 2 DMRs. Creating confirmation in SAP CRM with service items and parts. It should be replicated to ECC as 2...
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Unable to Auto Complete Service Request
Hello All, I am creating a service request in SAP CRM, I need to auto complete the service request hence to do the same I click on more, however the auto complete feature is greyed out screen shot...
View ArticleReceive Mail in SAP
Hi All, I have a requirement to receive mail from outside SAP. I have done all neccessary setting, but still the mails are not coming in SOIN T-Code. 1. Provide a mail id SU01 (abc@xyz.com) [Without...
View ArticleContract Pricing Discount Not Applied to Service Order
Hi Guru's We have recently applied Enhancement Pack 3 to our system and now have an issue where the service contract discount is not applying to new service order items. The service contract is being...
View ArticleUsage of Notes and Attachments together
Dear Experts, Implementing SAP CRM7 Service for a call center scenario, we have an issue concerning the usage of the block Attachment and Notes.Indeed in standard SAP, it seems there is no link between...
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Iam getting Dump Define Navigational Link FROMCORPACCOUNTSALESAREASEF for...
Iam getting Dumep ,iam upgrading EHP4. Please team tell me any notes related to this-Define Navigational Link FROMCORPACCOUNTSALESAREASEF for source view salesAreasEdit in component BP_SALES.
View ArticleThe picklist field //BTCATEGORYFIRST/CAT01 has no valuehelp descriptor
Hello everyone, We are freshly starting our development system for CRM7 Service.I have configured Categorization Schemas for service request and I have the following dump :The picklist field...
View ArticleNot able to create item condition records using program-CRM
Dear Experts, In my Z program am trying to create the Service Contract with condition record for the line item. For getting this, am using 'CRM_ORDER_MAINTAIN' with the input of it_pridoc. But its not...
View ArticleAuto-triggering of PM Planning from service contract
Greetings! I am currently working to automatically trigger preventive maintenance service order from service contracts. However, I have been struggling to understand some of the dates and the date...
View ArticleDocument flow Navigation issue
Hello all, We have possibility to navigate thorugh Service ORder, Order to Confimration, confirmation to order Etc. Problem is when Service Order 123 has Item A and Item B, Follow up document 456 has...
View Articleinheriting Sales area from header to ITem
Hello all, is there a way to inherit header sales area to Item sales area pelase? I read SAP documentation that explains that if you leave ORg Determination profile as EMpty for item catogory, it...
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View of organizational unit in Service request
Hi everyone, In our service request, we are trying to visualise all the organizational unit (of the organization model) of a BP.We achieve to see the direct service group where the BP is assigned but...
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