SAP ECC Service notification from CRM Complaint
Hi, As there are some links and document are available to create the quality notification in SAP ECC from the CRM complaint, using action profile for this some setting also needed in SAP ECC QM, but as...
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Why Can't we use all values for the reference objects fields ?
Hi All , In most of the places where we use the Reference object (OSSET-REFERENCE objects) like Service order, Service confirmation.Service Contract object list AB, i have seen that we have only one...
View ArticleDiscount condition not showing up in follow up document
HI Experts, In my project im facing a problem when ever we are creating claim document we are adding some discount to the claim on creating the reversal of the same claim those discount are not...
View ArticleICM : Unable to login into DETECTIVE Business role
Hi , When I try to log in into DETECTIVE role ,I got issue "Security settings are not maintained, contact your system administrator" .I have SAP_ALL access and I copied the pfcg role which is assigned...
View ArticleUpdating Partner function of Service Order in WFM Badi
Hi Experts, I am trying to update plant( as vendor ) partner function of service order in CRM_SRV_SDL badi implementation in WFM Scenario,but it is giving an error that "Error in updating...
View ArticleXML data file links java and sap
Hi ,Please help me this How to connect xml file to java into sapplease send me sample scenario.in java i call the this sap function module 'BAPI_MAT_BOM_EXISTENCE_CHECK'.1. Check BOM existence with...
View ArticleHow to Add email id to CC field in Email template dynamically.
Hi All,I have one requirement in CRM where when i am creating an email as a follow up for the complaint doc the CC address (Carbon Copy) email id should be defaulted i.e when i select any form id from...
View ArticleHow to control transaction with status profile
Hi All,Now we have realized that a reservation can be generated automatically in ERP if I release a service order with spare part items in CRM. But my question is that whether I can forbid the...
View Articleopen value is not updating in credit workbench
Hi we are using crm 7 ehp2 system currently facing issue in our credit scenario which is integrated with ERP credit configuration. Open value is not updating in Credit Analyst Workbench(CRM_CAWB) and...
View ArticleDates getting wiped from Service Plan line item
Hi All, We are currently facing an issue in the dates management on the service contracts. When we create a service contract and without saving if we change start date at the header we come across the...
View Articlehow to retrive guid in do_init method for send_mail
Hi All, I have a requirement to default the CC mail id's when a follow up email is created from complaint i am trying to acheive thisby redefining DO_INIT method and created a new method set_CCmailid...
View ArticleCRM SERVICE TABLES
Hi all, Kindly please share the crm service module tables.Any input is valuable. ThanksGirish.
View ArticleProcessing Action
Hello Guys, Can someone please help me if you are aware or have an idea to get over this. We have an Order 123 that has 3 Line Items. We run action on the Line Item. So we have 3 Actions...
View ArticleItem 10: There are 1 service contracts for sold-to party XX
Hello All, We are getting annoying Error saying "Item 10: There are 1 service contracts for sold-to party XX". during contract determination we allready have contract determined. but still we get this...
View ArticleHow to control WEB UI options below attached jpg under RED BOX
Hi, Can any one suggest how to control web ui entries below attached JPG screen (under RED BOX). We want to control all the entries mentioned red box. Plz find the attached jpg n suggest plz....
View ArticleMy requirement is i want to fetch the data from CRM to ECC and display to...
My requirement is i want to fetch the data from CRM to ECC and display to Smart form.How to do it ? can you please help ?and How to fetch the data from ECC to CRM,and how to display that data to smart...
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Equipement / serial number history
Hi In our process, equipments are linked to SD contract items (for maintenance contracts). In the serial number history, only the contract number is displayed whereas we would need other data from the...
View ArticleHow to remove attachment from followup email!!
Hi All, I need quick help.I am trying to delete an attachment from the email created as a follow up doc from a complaint.I am using object BT126h_MAIL in which i tried to write the code in...
View ArticleDeletion of problems and solutions
Hello, hope to find here some help to solve the following problem: We have a lot of data in our SAP CRM solution database. Therefore we like to delete a list of problems and also solution datasets...
View ArticleHow to fill line item in complaint!!
Hi All, I am creating a complaint doc using a follow up request through sales order.Here what i am doing is internally calling a RFC FM to ECC and getting the sales order detailsalong with line item...
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