BI System destination can not be reached in SAP CRM
Dear Folks,I am working on sap crm services and when i click on reports in web-ui, the system gives me an error "" BI system destination '' cannot be reached"".And In details page it is showing ""Check...
View ArticleCRM interative report error while excuting in WEB UI
Hi,While executing crm interactive report from web ui getting error as-1) system error in program SAPLRSOA and from FUNC RSOA_VCUBE_READ_REMORE_DATA[6]..2) An error occured when getting data from the...
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Tax rate maintenance
Hi Experts, I have requirement from client to have possiblity to maintain tax rates via web UI. The same way prices are set up via appliacation CRM Sales/Service (picture below). I know that this is...
View Article“The whole being more than the sum of its parts – integrated reporting in...
Dear Sir or Madam,I am a Second Lieutenant of the German Armed Forces and I am writing my bachelor thesis. The topic of my thesis is “The whole being more than the sum of its parts – integrated...
View ArticleService Plan contract updated by confirmation?
Hi Gurus, without a SAP standard presentation for service contract management there is larger explanation for service contracts and especially for the service plan functionality. This can be standalone...
View ArticleBusiness Application Log (BAL) and duration how log it is kept?
Hi Gurus, we are using for several service functionalities BAL log to log some information. And now we want to find out the basis parameter to control for how many days such a BAL log is kept in the...
View ArticleSAP CRM Service
Hi Gurus, I am looking for a resource or book that can teach how to configure CRM service functionality in the back-end. My training did not focus on Service that much. Can anyone please suggest me...
View ArticleParent iobject from Serial number
Hi, How can I get the parent(top level) iobject from Serial Number? Please suggest me any function module or table? Regards,Pradeep.
View ArticleInternal Order Not created automatically
Hi Friends, I am totally new for the CRM and i have one issue with the process, It will be great help if you can resolve. We are using single object controlling scenario in ECC. I have created one...
View ArticleService Contract billing in ECC
Hi All,Need some help to understand the below scenario:Create Service contracts in CRM Create Billing Request Items in CRM Create Debit Memo request for each BRI in ECC I undersand this is...
View ArticleDown payment functionality in SAP CRM
Dear Experts We are currently using SAP CRM 5.0. we would like to use Down payment functionality in CRM. Pls let me know is there any such standard feature available in SAP CRM or details of settings...
View ArticleStatus change , disallows change in the transaction
Hi , In my current project , the client requirement is that if the status of the activity is changed to cancelled . Then there will be no change further allowed in the activity transaction . I acheived...
View ArticleService contracts with many items : performance issues
Hi everyone, We are working with service contracts counting up to 4000 items. Creating, editing, saving these documents takes up a lot of time. => what are the different customizing steps that can...
View ArticleHow to generate Billing Request Items in SAP CRM
Hi Folks,We have requirements to create BRIs for Service contracts. Each BRI will create a Debit Memo Request in SAP ECC. All Billing activities happens in ECC.I did the following configuration: 1....
View ArticleHow to Configure Billing request item for Service Contracts in CRM
Hi All,We have a scenario to create Billing Request Item for Service contract which in turn will create Debit Memo in ECC. We have periodic billing, Billing plan is external to process Billing in...
View Articleopen contracts treatment after migration in CRM
Hi Experts, I need one clarification releated to open contracts, please help me Our client currently using SAP ECC system for creation of all contracts orders, service orders etc. Now they are...
View ArticleNet Value issue
Hello All, I m having an issue with condition value. Condition determines the ammount as 500 GBP but condition value is being shown as 7511.28. Could you kindly let me know what could be wrong here...
View Articlewhat Settings are required, to make "Time Recording" work for Service Request.
Dear SAP Gurus, I am not able to select product in "Time Recording" assignment block.Please advise what configuration do I need to make to enable "Time Recording" in Service Request. I am using the...
View Articlesearch complaints via dates Valid_from , Valid_to or Requested End not possible?
Hello Experts, we like to search Complaints in WEB-UI by "Requested Start" or "Requested End" date. If try to this search in WEB-UI via "start date" , the search results never shows the correct...
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populating condition type and condition value in service order
Hello Experts, While creating service order when product is enterd in line item the pop up will display which contains all service contract has been made for that product my req is Depending on the...
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