business transaction reverse from Billing due list Iteam.
Hi Sir I have one Quire. Is this possible to reverse business transaction (Claim) from Billing due list in sap crm whereas business transaction successfully transferred for billing to billing due...
View ArticleService contrat with many items : performance issues
Hi forum, We are handling services contracts with a high amount of items (between 1000 and 4500 items). The problem we are encoutering is that nearly every step during contract processing takes a lot...
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Error in CRM Service Order Replication to SAP ECC.
Hello All, I have a service order in SAP CRM, where we have sales relevant items which need to flow in a sales order in SAP ECC, and service relevant item which need to be billed in SAP ECC through a...
View ArticleCounters and Readings in the Document
Hello all, Have few fundamental Questions in Counters. Is it possible to configure counters and readings in such a way that, when you enter Reading, system automatically proposes the conuter? please?if...
View Articleservice contract issue
Hi Experts, My clinet is asking the cost alocation as given below. If we create one service contract in CRM and it will replicate in to ECC then one debit memo along with an internal order will get...
View ArticleLoyalty Points Redemption Process
Hi gurus With a loyalty program the BP will earn points, these points then have an expiry date for interest sake lets say they expire after 6 months, if you were to redeem these points how is this...
View ArticleCRM CO Integration
Hi Gurus,In CRM-CO integration, I have an issue in "Establish Controlling Type, Controlling Level, and Controlling Scenarios" transaction.While defining for controlling integration, we have to specify...
View ArticleSAP CRM Service "Complaints & Returns"
Dear all,has somebody already implemented a CRM - Service - Complaints & Returns process?Would the BluePrint be available?What has been the experience?Best - Andreas
View ArticleDealer survey through SAP CRM
Dear experts,I am new to SAP CRM, would like to help in the following fields1. how to create a web based dealer survey form.2.How to create report to view these survey. Please guide me.kind regardsabhay
View ArticleText managment in SAP CRM
Hi Please explain about Text Management in SAP CRM If possible please share related documents (Text Management) I am waiting helpful reply Regards Ajeet
View ArticleBill Plan issue
Hello Experts, When contract is Created with a line item, BRI s are also generated with same Price. If i change the price of Line item, BRI price is not getting changed. Can someone please let me know...
View ArticleSAP CRM Service Question
Good Day Guru's! I recently started for a services company coming from a CPG prior. I have a few questions and was hoping to get your insight. My company is in services as stated above. This involves...
View ArticleService Request and Addresses
Hi, experts. My company has a scenario in which a service request has to own or to link a temporary address instead of one of the BP addresses registered in master data. Sometimes the BP is on...
View ArticleSAP CRM RPA (Resource Planning Application) vs SAP MRS (Multi-resource...
Hi all, I am looking for some material comparing features and benefits of SAP CRM RPA vs SAP MRS for service planning.Any document, experience, etc you can share will be highly appreaciated....
View ArticleWarranty Replication from ECC to CRM
Hi, I am facing an issue where the equipment warranty is not getting replicated from ECC to CRM when the customer warranty end date is less than the current date. The check status field is not checked...
View ArticleHow can i Assignment of Number range to Case Type in Case Management...
Hi Guys, I working on Case Management, i defined Number Ranges for Case Type, but i am unable to find the path - how do i assign to Number ranges to Case Type. Please let me know anybody buddies......
View ArticleIPC currency conversion
Hello, I am working on IPC java code in CRM. As per SAP there is a similar class (value formula 84, 85) but the same is not available in my package. Can anyone help in getting the value formula 84, 85...
View ArticlePop ups for Regionalservie Head & Sales manager
We have Complaint process, Here we are getting Chief Business Manager & Contact person are getting POP UP windows. In the same way We need Regional Service Head and Manager n Central service Head...
View ArticleECC equipment Characteristics (class type 002) replication to CRM
Hello,i'm replicating the ECC equipments to CRM installed base: this is OK!Now, some custom fields have been added to ECC equipment via CT04/CL02 (class type 002).Is there a "standard" way to have them...
View ArticleMultilevel Categorization: How to display one level at a time?
Hi There, I have structured multilevel categorization and it appears to be working correctly - for the most part. My question is how do I require a selection for the 1st level before the 2nd level is...
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