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One-2-One Mail: Email address search
Dear Experts, when using the email integration with outlook, i have the possibility to search email addresses when writing an email from CRM.The pop-up provides me three options to search email...
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Error: Autosuggest indicator set multiple times for the same transaction type
Hi Experts, I am trying to assign a zservice request trasaction id to catalog categories.But the problem is, anything i do here i mean if try to copy or click on new entries, system throws a error...
View ArticleService Plan creation
Hi Expertss, is there any function module or report for creating service plan Thanks and Regards,Venkat.
View ArticleNo automatic work order from preventive maintenance plan
Hi friends, 1) I am SD consultant but i have been assigned the above task due to some issue. There is some problem raised by user that for some maintainance plan it is creating automatic work...
View Articlehow to show PSL information in iobject component Overview
Dear Experts, we have a requirement to show Product Service Letter information i.e., we would like to show PSL Transaction ID (a link to navigate to PSL overview)somewhere on on Iobject overview pag.is...
View ArticleService plan product: how to get standard SERVICEPLAN set type(for service...
Hello Experts We are implementing the service plan scenario in our project. Service plan products would be downloaded from ECC into CRM under product hierarchy R3PRODSTYP/category MAT_SERV. Now, here...
View ArticleDate profile disabled in create parameter condition for Start condition
Hi All,For an Action on a header with Lead transaction Category BUS200120.I need to create the start condition with a custom date condition.So i tried creating new start condition in the Create...
View ArticleCRM - CO - Accounting Indicator - message KD 560
Hello I have set up the CRM/ECC systems the following way - Controlling Type - Single-Object / Transaction level- Controlling Scenario - No RA, Settlement profile that has a source and allocation...
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Complaint BOM
Hello Experts, Do you know if it's possible to get the BOM of the reference product within the complaint transaction like the product proposal within the service order transaction ? I would like the...
View ArticleService - Multiple Queries
Hello Experts, I have a list of queries, let me know if it's not okay and I should create multiple threads for each question below: 1 - Where do we maintain service items - CRM, ECC or both ? What...
View Articleunable to save the service order
Hi Folks, we are creating a service order by calling CRM_ORDER_READ and CRM_ORDER_MAINTAIN, and at last we are trying to save the service order by calling the CRM_ORDER_SAVE, but unable to save this...
View ArticleNeed to add date fields for date view in custom view
Hi Guru's, We have a requirement to add the weekly date columns at WEB UI level for table header similar to resource planner view (component: WFDRES View:ResSrLWV). The columns should be added...
View ArticleContract copy to follow-up transaction
Hi, We have requirement to copy the service contract determined inservice order transaction to a follow up service confirmation transaction. Require urgent help on this. Thanks in advance....
View ArticleHow to trigger action in preceding doc based on succeeding doc status?
Dear Experts, Please guide me how to configure the scenario explained below. Task is a follow up document from Service Request. When the task status is set to closed, system has to trigger a mail to...
View ArticleSAP CRM service order can't create follow like service confirmation
HI all, I have created the service order and Service Confirmation with the below details.1. create service order.2. choose create-follow in service order The problem is I can't find transaction...
View ArticleService Orders with ERP Integration
Hi Gurus, I'm working in a CRM-ERP integrated scenario and in particular the billing is happening in ERP system - so we are not using the CRM billing.We are creating CRM Service Orders which should be...
View ArticlePredefined data in checklist
Hi, We have a requirement to display predefined data in checklist. I have created a checklist profile with a checklist ID and step ID. In step, I have defined some text, which should be displayed in...
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Unable to proceed with Return Request in CRM Complaints
Dear All, Greetings! Have activated Advanced Return Management in CRM 7.0 EHP 2 and ECC 6.0. When I create a Complaints transaction in CRM, I receive an error message,that reads "Only transshipment...
View ArticleExplain me about logistic integration process flow pls
Dear Experts, I am new to sap crm service scenarios, hence i want to understand the process flow better. My doubt is, what is the use of logistic integration(MM integration) in sap crm with sap ecc?...
View ArticleError in Debit Memo Request Creation from Service Contract Billing Plan
Hi All, We have configured periodic billing plan for our service contract. We have maintained external billing, as we want the billing document to be created in the ECC system. We have created item...
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