SAP CRM service order erro"Error in system XX while copying the document"
HI All, We have created a SAP CRM Service Order ( Copy of SRVO) transaction with service part item ( Copy of SRVM) in CRM 7.0 EHP 2, on release of the service order we are getting the following error:...
View Articlehow sub items will trigger to ECC
Hi Friends, Can anyone suggest me that how sub items like return request/credit/debit memo/ substitute delivery.. will trigger to ECC up on saving the COMPLAINT doc. in CRM Service. I would be thankful...
View ArticleCreating CRM Service Request as Follow Up Document from ERP Billing Document
Dear All,The requirement is that once an invoice is raised in sap erp, an installation request needs to be created as a follow up document to the erp invoice, to capture the expected dates of...
View ArticleKnowledge Articles not searchable even though Index is fully compiled
Dear Community, I am facing a problem wherein though the TREX index is fully compiled , but the no.of documents showing up in the index is not the right count. There exists 23 knowledge article in the...
View ArticleIs it possible to replicate serial number from CRM system to ECC(R/3) system,...
Hi Experts,I have come across a development where in i have to replicate service order from CRM system to ECC system, Here i have to replicate the serial number entered by user in CRM system to ECC...
View ArticleAuthorization Group for I-Base
Hi Gurus,I am confused between authorization object & authorization group for Installed base.As far as my knowledge concern, Authorization object of I-base (crm_ibase) is assigned and controlled by...
View ArticleOrganizational unit not changeable in contract
Hi, I have a list of contracts for which the sales office (and for that the organizational unit) needs to be changed.For most of them it is not a problem to change, but I have a bunch for which the...
View Articlesap crm integration with sap fi settings?
Hi Experts, Kindly explain me for the below questions. 1. What are the settings required for sap crm service billing integration with sap ecc? 2. And most importantly, please explain me how billing...
View ArticleHow table IBEQUI_INDEX get update?
Hello Expert, I would like to learn more about the table IBEQUI_INDEX.What it use for? and How it get update? Thanks and Regards,Jittima Nishimoto
View ArticleSettings for external billing for service contract billing request item
Hi Experts, Could you please help me for the question explained below.In ECC billing scenario for service transactions, billing request items generated by a billing plan are transferred to SAP ECC....
View ArticleSAR CRM CASE MANAGEMENT Transfer Docs Button
I have a requirement where the user would like to see all the documents attached to all the Tasks created as follow-up documents of the Case in the Attachments AB in the parent Case itself. So, If the...
View ArticleAuthorization for categorization use in service orders
Hi, I have a requirement to filter the available values of field categorization (level 1) in a specific service order type. Example: I have service order type ZSER.This service order has a...
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How to use RPTWFMIF?
Dear Experts, Could you please explain me how to use the report 'RPTWFMIF' in sap? What are the details we have to specify in the selection screen given below to transfer all employees availability...
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services order to services confirm
Iam not able to create services confirmation from services order . i have maintain copy control and item category determinations. when iam moving the services order to services confirm iam getting pop...
View ArticleCase Management
Hi All, We are working on CRM Case Management, we have various case types and service request types, here the requirement is how and where to restrict that certain service request transaction types...
View ArticleResource Planning
Hi Team While allocating "Time Allocation" Under Resource Planning I am unable to find the dropdown list for "Allocation Type". Could you please guide me to where to configure or maintain the values. I...
View ArticleQuestions about Replication of Install Base
hi experts,I have some questions about Install Base:1.I've create function loaction(IL01)、equipment(IE01)、material(IB01) in SAP ERP(EHP6) ： 0 IL01-FL001 1 LE01-EQ001...
View ArticleSAP CRM product proposal for service
I would like to learn more about listing and product proposal (Step by step procedure) for the service order with the item category SRVM. When the service engineer enter the product they system should...
View ArticleEquipment and Functional Lcoation
Hello All, We have Functional Lcoation which is always assigned to Equioment. We need them in CRM. Can you please let me know weather it always assigns FL as an Object to EQ? i see that it is...
View ArticleSAP CRM Install base
Dear all,I've got two erro when I change equipment in SAP ECC . Step 1:Replication function location and equipment successful.(SAP ECC -> CRM) function location:FL01equipment:EQ001 I haven't...
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