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Price condition customizing : combine B condition class and A struc. cond

Hi all,  I am trying to customize a condition so that when it is modified, the conditions are duplicated and copied to all sub items (as discussed in OSS note 1046336...

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Contract for Complaint

Hi experts,I have to complaint guid. My requirement is, I will pass the Complaint guid, I need  IBase and Contract for that complaint.  Can anybody please give me the table relation or FM's. This...

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Assign any lead that comes into an outside representative ?

Hi All  Can anyone please give me some ways on how to do this?  I would like to know within CRM how my internal employee can assign a incoming lead to an external representative.We need to monitor the...

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Copy text type from quotation to service order

Hello Experts,  I maintained a note with standard text type in service quotation. When i create service order as a follow up to this quotation, this note should copy to service order.I maintained the...

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In-house Repair in ECC

Hi Experts, I am new to service topic, where I need guidance to know " How In-House repair will carried in ECC for further processes ". Thanks and Regards C Ramesh

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Get Non Billable Confirmation from Complaint

Hi Friends, Here I query that I need to get the Non Billable confirmations from a complaint. The flow in the System is Complaint -> Service Order Quotation -> Service Order -> Billable and Non...

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how to mass update status in notification task

Bonjour  Please let me know if I am not at the right place for this question (just starting using the SCN forum). Working on ECC 6, I need to update task status to TSCO in around 4500 notifications.I...

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CRM billing to one-time-account

Hi, is it possible to use CRM Billing, creating a credit memo (G2 invoice), and process payments to one-time accounts in FI? So without having a dedecated debitor for the customer in FI.  A next topic...

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Downloading BOM from ERP to CRM

Dear Experts, I have created material in ERP transaction MM01 and downloaded the same in CRM (via filter settings - MATERIAL, initial download, monitoring objects ).Everything works fine and i am able...

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Org. Det. Rule 10000258(Partner_5) behaving differently :(

Dear Experts,  Org. Determination Rule 10000258(Partner_5) is not delivering the assigned employees of the org units in quality server where as it works absolutely fine in development server.  I have...

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Notes not getting saved in copied complaint

Hi Everyone, Recently crm system got upgraded from 5.0 to 7.0 version. Now if we create a complaint and save it and copy the same complaint, the 'Notes' which we enter in the copied complaint is not...

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Disabling the Substitution options in SWBP/SO01 transaction.

Hi Experts, I have one requirment to disable the features of Substitution in SBWP/SO01 transaction.Have a look on the picture. Here in the higlighted portions the Options would be disabled. A. Adopt...

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ERP CS to CRM integration scenarios

Hi All, I have a particular request to integrate the Service Notification from CS in ERP into the Service Request in CRM 7. I am not familiar with this particular type of integration and would greatly...

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Brief about sales cycle in sap crm

Hi Experts, please share a detailed document of sales cycle in sap crm... it would a great help Thanks and Regards,Venkat

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Error while Creating Reservations in ECC via CRM Service Order

Hi Gurus, I am facing one issue while createing reservation in ECC via CRM service order. Internal orders are successfully generated in ECC but still i am getting the following error. Error in system...

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Action is not displayed to execute manually..

Hi Experts, My requirement is, I need to create an action definition which has to be executed manually.  It should not be executed automatically.   I have created an action definition with the...

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SAP CS docs

Hi, I need to learn and implement CS module in one of my client. Does any one have a user manual for SAP CS with screen shot that i could refer. Appreciate your help. Thanksharrisharrismasood@gmail.com

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Service Contract determination in Service Request

Hello Experts, In service contract higher level item, I maintained product list. This contract is not getting determined in service request.When i create a contract without product list, this is...

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Action error: No communication data could be determined from address 40758 40130

Hi Experts, I have configured an action definition within action profile and maintained condition (status-pending) maintained properly.  But the issue is, when I set the status to 'Pending' and saved,...

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Getting error while entering counter reading in service order...

Hi Experts,  While entering the Counter reading we are getting the error like threshold error,no contract linked, Can somebody help me out Thanks in Advance.

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