SAP CRM Standard Product Search Not working for ATTR STR_SUPPL2
Hello Colleagues , Background :-Each Product in SAP CRM has a location address .Address has an attribute STR_SUPPL2 . This standard field is also a Query Parameter in Product Search Query.When we use...
View ArticleUpdate Sold to party address to Ship to party in parties involved
Dear Experts, I have problem in Development, actually my requirement is while creating the service order user will give the Sold to party number. I want to update the ship to party address as per the...
View ArticleASSIGN_TYPE_CONFLICT in SAPLCOM_PRODUCT_UI_API
Hi Experts, I am calling FM "COM_PRODUCT_UI_MAINTAIN" when executing from Z program.Passing the value for IS_PRODUCT and IS_SET. But the program is terminated with dump "ASSIGN_TYPE_CONFLICT" for ABAP...
View ArticleSearch Reference document UI not showing up during complaint creation
Hello Gurus, I am trying to create a Follow Up Complaint from a service request, but when I select my follow up complaint transaction type I am directly navigated to Complaint creation overview page...
View ArticleOrganization Determination based on Ibase Object ID
Hello Everyone, My requirement is to assign the service order to technician based on the Object ID of the Ibase. We maintain the functional locations in SAP CS and it replicates to CRM system as Object...
View ArticleObject list in Service contract
Hi Folks, I am completely new to Services.I am trying to create service contract.I enter the Sold to party,description etc.In the item list I enter the product Id and click on edit button and go to...
View ArticleCalculation of dates_service profile not taken into account
Hello everyone, I am trying to make dates calculation based on working days only. I have read few posts on the scn and known by experience that it should work with customizing service profile on...
View ArticleResults screen when new field added & Reset to Default ,only one user it...
I have added 2 new fields in result screen and later i have deleted the same three fields... Now i have created that 3 fields...configuration it is showing delted fields...i have moved these three...
View Articlei want to set the value in setmethod ,fields description f4 key corresponding...
i want to set the value in setmethod ,the f4 key value description field corresponding search table ..please send me sample code.. ztable - zsynnate - fields - code Description zsearch...
View ArticleSend html email with image embedded
Hi Guys, I want send an email using class CL_BCS.Can someone please help me to tell me how can we send the email with image embedded in the body?The image is stored in the mime repository and was...
View ArticleStatus Sequence not letting to change to other status
Hi All, I have a question regarding status change using sequence.I am trying to add sequence to statuses for a status profile, it is like below: 01 Z001 Open 01 9902 Z002 In Process...
View ArticleHow to get Distribution channel ID in WEB UI Billing search criteria
Hi, I want to get Distribution Channel ID on Web UI service billing search criteria. Drop down of the search it is showing Distribution Channel ID, but under Result list Personalization it is not...
View ArticleMail Forms through Action Profile
Hi Experts, In one of the business requirement we need to trigger the Mail froms to users & customers with survery & questions attached to the mail form. Can we trigger this Mail form using...
View ArticleKnowledge Base Articles
Hi All, I need to configure Knowledge Base Articles for the Interaction Center service Module. Please help me understand the Step by Step approach required for the same. CRM version 7.0 EHP3. Also ,...
View ArticleFollow up transaction - date routine IPM002
Hi everyone, I have the following requirement : When creating a follow up transaction from transaction A, I need some dates (the date that are the same on both date profile) to be copied.Then, in the...
View ArticleRental Management
Hi Experts. Can any one please tell me about rental management. How does it work in ERP, its functionality and scope.To be specific as of now i want to know a clear picture on few areas like- 1. In...
View ArticleQueries on Advance Complaint Management Integration with Advance Return...
Hello All, We plan to implement Advance Complaint Management and integrate the same with Advance Return Management in SAP CRM, I have gone through the following links for the same...
View ArticleTH Branch code details for CRM trasactions
Dear Experts We have legal requirement from Country-TH for capturing Customer branch code for VAT reporting, SAP has provided solution via SAP Master note1897424 for SD/MM/FI module. however there is...
View Articleservice profile for service request_item level
Hi everyone, I have a question regarding service profile customized on crmd_serv_sla.I need service profile to determine dates (based on the company calendar) that are on item level. I have linked my...
View ArticleI have displayed assignment block in service order creation screen.now...
Hi Team, Development is working fineDeveloment testing it is not woriking. I have displayed assignment block in service order creation screen.now problem is this assingment block is only available in...
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