Hello Everyone,
My requirement is to assign the service order to technician based on the Object ID of the Ibase.
We maintain the functional locations in SAP CS and it replicates to CRM system as Object ID.
I would like to maintain the Object ID's (Functional locations) as organizational attribute for Service Scenario and assign the service orders directly to the technicians.
I checked in table : T77OMATTR for attribute : Object ID in Service Scenario, but I could not find respect attribute.
Can anyone pls help me on how to fulfill this requirement.
Appreciate your help!
Regards,
Raju