Rest API In SAP CRM
Hi all, Can anyone suggest me full configuration of Rest API in Sap CRM. In Our Scenario SAP CRM will act as Server, client will call HTTP service via Mobile apps. I have to get info from Mobile app...
View ArticleC4C iOS APP vs. C4C Extented UI App
Hey everyone, has anybody made some experience with the C4C iOS APP or the C4C Extented UI APP.We plan to use one of these iOS Apps in future but we don't know exactly which one is the better one. It...
View ArticleHow to restrict maximum number of search results for a business role
Hi All, I have the parameter SEARCH_MAX_HITS set as 500 and this is assigned to the function profile in the business role. The default search is now changed from 100 to 500 but still the user can...
View ArticleService Order to Confirmation Follow up Process
When we are creating Service Confirmation from Service Order from Follow up , all the items are being copied but we want that after the1) Item has been copied there should not be any options of adding...
View ArticleAssigning Multi Level Category Schema to Investigative Case Management
Hi, I have a requirement for assigning category schema for Investigative case management and as part of this i did the following: Cross checked under Define Application Areas for CategorizationDefining...
View ArticleAuto Creation of Service Order from Sales Order after GI
Hi, I have a requirement of auto creation of Installation Service Order from Sales Order (ECC) after Goods Issue. And to auto assign warranties to the Installed Base in SAP CRM from ECC. Kindly share...
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Why max. results field does not show up in Account identification search screen
Hi All, The account identification results max hits is set to value in the backend configuration. In my case it is 100/ But when we identify an account and search by its first letter of the name (...
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Increase customize step status into the checklist
Hi Expert, In the checklist step status, default it only had Open, In Process and Completed, I would like to increase one more customize step status into the below service request checklist, is there...
View ArticleAutomatic PO creation from CRM Service Order
Hello All, We have a business scenario of creating a purchase order for a part included in the service order. Once the service order created and released , PO should be created for the part with the...
View ArticleSAP CRM Service Request in Interaction center frame work
Hi Experts - i am trying to use Service request in the interaction center framework, before i have used interaction record which will be launch automatically after customer identification and location,...
View ArticleSAP CRM Service request Business context
Hi Experts - i am trying to activate the Business context in the service request but unable to identify the steps required in the SPRO. Anybody has any handy link or steps which can help me. Prompt...
View ArticleSAP CRM Service
I am working in Complaint . We have quite a few Categories in The Transaction type .In Complaint , in the Business Activity we have developed a few Categories like Dead on arrival and Dead on Purchase...
View ArticleCRM Service Order Not Consuming Credit Limit in ECC
Hi, I'm currently testing CRM Service Order Credit Limit Consumption by using FI-AR-CR functionalities. I have created a CRM Service Order containing Service Item and Sales Item. During creation, the...
View ArticleSAP CRM service request - activity clipboard
Hello experts - I am looking for activity clipboard on service request as per standard SAP doesn't provide that functionality on Service request object and we can't achieve out of box therefore we need...
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Company code error in accounting Document of CRM billing
Hi Experts, I have come through a situation where I am getting error "no account maintained for company code clearing between ** and ***." while posting to ECC. I am not trying to post intercompany...
View ArticleRejection or Acceptance of Complaint Items
Hi Experts , I am looking for some expertise in the field of Approving and Rejection of Complaints . I can do it though process of Partner Function of say , Analyzer and Approver of Complaints and...
View ArticleHow to get Working Day Count of a Resource from MRS system in SAP CRM Service?
Hi, We are creating Work Orders for Services requested for Customer like WI-FI connection etc..(Telecommunication Process). For this we are running a program for the availability or absent days against...
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Re-calculate all Pricing Condition for Service Contract.
Hi Experts,I have a requirement to Recalculate all the pricing condition for the Service Contract to our custom program as same as the Standard :I need to know the any related function module and...
View ArticleBW Web reporting unusable due to IE11 upgrade
Hi Experts, Currently there has been an upgrade of Internet explorer from IE09 to IE11. Based on the feedback from the user, there has been some issues using the CRM WebUI. From the threads here in...
View ArticleService confirmation- Catergorization
Hi All, We have categorization block in Service confirmation. While copying the service confirmation to new confirmation it automatically copying categorization block as well. But in our system it's...
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