Cancellation of hours worked
Hello I am new to the SAP world and could use some advise. We are using CRM field service and are using service confirmations to log our enginners time spent on the job. We also use the service...
View ArticleService order creation based on counter reading assigned to the Ibase.
Hi All, I've created a service contract (ZXXX) with the item category (ZIT1) of service plan. In the item category (ZIT1) definition i've copied the standard item cat. of service plan (SPLA) and...
View ArticleService Repair status issues
Hi All, trying to change repair status from Released to Cancel but its not setting in the status in ddlb but its setting Completed instead of Canceled.the same functionality is working in another...
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Service Resource Planning on campaign's target groups?
Hi ExpertsI am creating a activity as follow-up doc for opportunity associated with a account. During activity creation, i have to assign employee to activity based on employee's availability and...
View ArticleService Resource Planning for multiple Service orders at a time
Hi ExpertsIs it possible do Resource Planning for multiple/group of Service orders at a time? where group of Service orders are belongs to a campaign's target group. RegardsHamid
View ArticleCategorization Schema
Hi All, I have created a Categorization Schema in the Config. Client of the Development Server and now want to import it in the Testing Client of the same server. Tried to import it through the program...
View ArticleStatus Profile Requirement
Can I know the process of below requirement? I have created Status Profile for Transactions..That status profile having 4 statuses, then I have assigned to Transaction Type –A and B it under One...
View ArticleHow to create a Demand in RPA from Service Request?
Hi All, Could you please explain me how to create Demands to be shown in RPA when Service Request's status is set to Released. I have done the below mentioned configurations so far. Marked the...
View Articlecreate search and result view ,add the custom table fields in custom component?
Hi Team, I have custom table - ztable, 20 fields. Now iwamt to create search and result view and add all the fields of custom table into search and result views...Could you please help here..What are...
View ArticleDuplicate Service Requests in CRM
How do I merge (link) multiple service requests in CRM? We have a situation where the same email thread is creating multiple service requests numbers due to a Outlook email rule create by the business...
View ArticleService request or case management
Hi, I need to allow my service desk users to process requests. The have structured request like Hardware > Printer > Repair. OR New > partner I thought of using multilevel categorization for...
View ArticleAfter creating sales order,user clicks edit item assignment block should be...
Hi Team, My requirement is, After creating sales order,user clicks edit item assignment block should be disable ,not allowed to do changes in web ui?How to do it in configuration level . ThanksKalpana
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ERMS - Organizational data missing
Hi experts, we have a throuble with the Organizational Data of the ticket created with ERMS from incoming Email. The incoming mail is from a Contact person of a Business Partner Account. The question...
View ArticleProduct Delivered Status Date should be there in Standard Search and Result...
Hi team, Product Delivered Status Date should be there in Standard Search and Result screen of Service Order. Product Delivered Time should be Available in Result screen and In Result screen there...
View ArticleService Tax Error
Hi, I have created TAX in Service trough TTE_COND, after creation it is giving error as attached error JPG but service order showing correct tax value. No error during condition record creation Can...
View ArticleFields not copied in follow up
Dear experts, I am currentily facing the following issue :When creating a follow up document (service request document to service request document), some of the fields are copied as I have activated...
View ArticleHow to tranfer the data from CRM 5 to crm 7.?
Hi Team, My requirement is,in CRM 5 .0 version some data is there ( fields) i want to transfer all the data to crm 7.0 version...could you please tel me steps how to do it? we need to write any...
View Articleservice order is on product deliver status ,then i want to display product...
Hi Team, service order is on product deliver status ,then i want to display product delivery status date and time on result list ?My requirement is i want to display product delivery status date and...
View Articlemaintain warranties for equipments from ecc to crm
Hi Experts, I am facing an issue in maintaining warranty data for the equipment which are downloaded from ecc to crm . So i need to know the process how to link the warranty data with the equipment's...
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In-house repair : External repair Items not getting replicated.
Hi All, We are facing some issue with the In-house repair Item replication. Returns for repairs , Repaired goods delivery Items are replicated successfully , But the subsequent itmes such as external...
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