CREATED_BY and CREATED_AT
Dear Experts, I am having trouble finding some data, this is the sitution. In my procedure, retrieve the table CRMD_ORDERADM_H with some records that meet the criteria, put the GUID into funtion...
View ArticleTable Linking Serial Number and Service Request
Hello All, Need to know the table link between the serial number and the service request, hence if I pass my serial number I need to fetch the service request number. Kind RegardsAtul
View ArticleHow to manually complete a service order?
Hi, I need to (technically) manually complete a Service order (not using SBWP) In the change mode of my order I have hit Ctrl+F12 (Complete Technically) which I'm assuming has marked the order as...
View ArticlePop ups for Regionalservie Head & Sales manager
We have Complaint process, Here we are getting Chief Business Manager & Contact person are getting POP UP windows. In the same way We need Regional Service Head and Manager n Central service Head...
View ArticleChanging status to quotation accepted in service contract
Hi All, I am creating a service contract with the contract item which is relevant for Quotation.So I need to change the system status of the item to quotation accepted. To change the system status to...
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Can Service Orders in SAP CRM trigger Quotes?
Hello All, The requirement is to trigger a quote from a service order in SAP CRM, I have the following queries 1)What configurations do I need to perform so that the quote gets triggered in SAP CRM as...
View Articlecomplaint creation in CRM
Hello experts, I have configured a complaint in CRM my expectation is to have a Credit memo created in ECC. I have created Transaction and Maini item underwhich i configued a Sub Item to get a Credit...
View ArticleCustomer material number is not visible in sap crm sales orders
Hi all, I have one requirement in service orders, relating to Customer material Number(Record).After replicating the items with Customer Material Number from ECC.If i create a sales order (or) service...
View ArticleIBSP fields
hello Experts, In IBSP table I see many useful fields like, revision level, Batch number.. plant. Etc.. but issue is that, I dont see them on Ibase Creation screen. Could someone please explain how i...
View ArticleService Request: Reference transaction field
Hi All, I am looking for a field Reference transaction in standard service request SRVR transaction, I need the field which is as similar to the one which is available in Quotation, I have attached the...
View ArticleCapture Currency in SAP BP Master
Hi, I have to capture Numeric value with upto two decimal places in standard SAP CRM BP Master for an organisation.Please help if i can use any standard field for this requirement. Thanks !!
View Articletables CRMC_SRV_BILL_PR and CRMC_SRV_BILL_IT have not been maintained
Hi,Whenever we create an Individual service contract, Debit memo is created. But when we create Service contract as a follow-up to another service contract system gives the error tables...
View ArticlePlease guide me for SAP CRM Professional level certification..
Hi All, Can a person write Professional level certification without having Associate level certification? Could you please guide me how to prepare for SAP CRM Service Professional level certification?...
View ArticleReading email attached in an Activity
Dear Experts, We have scenario where the activity is created out of email sent from outlook through ERMS functionality which also involves Business object type modification and workflow. In activity...
View ArticleRounding Down the Loyalty Points
Hi Gurus I need to round down all decimal places for the loyalty programs reward rules, for e.g. $10.85 needs to be $10.00 and not $11.00. is there a way to do this with a formula or is it not...
View ArticleChanging status to quotation accepted in service contract
Hi All, I am creating a service contract with the contract item which is relevant for Quotation.So I need to change the system status of the item to quotation accepted. To change the system status to...
View ArticleSap crm service price agreement
We are implementing the sap crm service withthe back end system ECC. All the pricing are coming from ECC to crm. After theservice order and service confirmation done in the crm it pass the data to...
View ArticleBilling block customizing synchronized with ECC
Hi Gurus, We are using service contracts over a CRM system connected to an ECC system. The billing block values are set up in ECC in table TVFS and replicated to CRM using download object...
View ArticleHow to block Copy controls for LRET & LOAN item category in CRM complaint...
How to block Copy controls for LRET & LOAN item category in CRM complaint process. We block the LRET Loan return process in SAP CRM, opened in ECC. For that I blocked the LRET item category...
View ArticleWarrenty condition Record
Hello All, By default Warranty Condition record is stored against condition type 1308. is there a way to change this behaviour? I want it to store against my own condition type.. please. thanks and...
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