Hi,
we have created outgoing mail in action for complaint transaction
but once the condition is met the mail is generating ,it not getting updated to employee interaction history
i opened the activity employee responsible field is empty if i give it manually its updating
can any one guide me further
with regards,
Jay
Hi Expert,
when i am creating service Product in Dev system i am Not Getting Item Category Group Fields ??????????
Please Provide the solutions.
Regards......
Biswajit
Hi Expert,
i wants to Check Standard set type in Crm Ides System but i am not getting that option ??????????
Please Provide the solutions ?????
Regards
Biswajit
Hi experts,
I am working on SAP CRM ehp1 (standalone without ECC). While I am creating and trying to save a new service contract(SC) or service order(SRVO), the system is giving the error:
An error occurred in system BWDCLNT200 during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
Previously the error was coming for BILL_ORG, that I have maintained and assigned with sales org unit and service org unit.
Please guide what can be the resolution of the problem.
Thanks and regards,
Kavita chaudhary
Hi team,
I have created AET field on CRMD_ORDERADM_H, now field is available on Development server .after moving to production the aet field is not available on table crmd_orderadm_h.iam getting on service order creation screen.if i check in web ui prodution system that aet field is there.but is not available on table level.Could you please help here..
Thanks for advance,
Thanks & regards
Hi Experts,
I need to use the FM SAP_CONVERT_TO_TEX_FORMAT in CRM to add delimiters to my internal table, but i could not find this FM in CRM.
Is there any other FM which is avaialbe in CRM in replace of the above.
Kindly share if you have faced the same issues.
Thanks
Rufus
Hi Expert,
Need to Add followup doc(accounting) in Billing document. Its a non oneorder frame work. probably there some other FM or table where we can directly update the billing doc.
Please help, i didnt get any idea .
Component : BEABDH_BILLDOC view
Thanks,
Rajan
Hi Experts - Any body can advise me please, and let me know how to interrogate to understand the issue, there is one service request created with the same document number with different user and different time? There was a difference of 4 months to the new one which took the old transaction number. Old one was created in Jan and new one was created this month the new transaction picked the old one document number.
Prompt response is highly appreciated and points will be rewarded.
Regards
Vani
Hi,
Want to know what is the difference between transaction Launcher and Popup since there is a requirement where client wants to implement pop up for one the portal since in transaction launcher the portal does not work properly since links are quite slow to respond.
Please Reply
Thanks,
.
Dear Experts,
Is there any solution for generating the travel claims for service engineers after service completion in CRM.
Regards,
Srinivas
Hi Experts,
We have created custom process type for service contracts. In crmd_order, 'Sold-to party' is present in the contract header but missing in item level.
I tried to fix this manually by adding 'Sold-to party' to the contract item, but no use.
Is this issue related to partner determination procedure or can this be handled using crm_order_maintain?
Please provide your valuable inputs in this regard.
Best Regards
Karthik
Hi Expert,
Please help.
I need to add few search Zfield in the Product search page(Component PRD01QR/ Search View and BOL Query object : ProdAdvSearchRgProducts).
These new zfield are the set type which already display in different assignment block in the Overview page of Product.
Somehow i understand to add zfield(set type) in the search view but ques is how can we filter the entities based on the newly add zfield(set type).
Please note these newly added field are the set type which use in the assigment block in the overview page.
I have search lots of thread but non of the thread provide full explaination.
Thanks,
Rajan
Hi Experts,
I have configured alerts for Service Order. As per the status Alert should be triggered to the respective Partner assigned.
there are 4 partner functions :
Service Controller
Parts Manager
C&C Manager
Warranty Manager.
All the employees and the respective users are assigned in the Org data, so when the SO is created all the partners are automatically populated with the respective position (partner functios)
After following OSS note 821188 and this document, i have configured alerts. On the selecting the particular status action gets triggered successfully.
My issue is, after the action gets successfully triggered i can see the alert only in one user ID and not in others.
eg. there are 4 user ID USER1, USER2, USER3 & USER4. Action is successfully triggered at 4 different status and the user id is properly determined every time when i check in the log, but the alert is seen only in USER2 and not in other user ID's.
I have assigned same roles & given same authorization to all the user ID's, then why only one user is able to see the alerts and not others.
Can you please help with any solution ??
Thanks & regards,
Akshay Ruia.
Hello Experts,
We are using CRM 7.0 and we have complaint functionality. When we search complaints in the WEB UI by date range the search list shows some duplicate records but when I search for that records by number (one by one) it is unique and the search list shows only one record. do you have a clue why this is happening?
thanks in advance for the help, it is really appreciated.
Hi Experts,
Can someone help me out to get the address details of an Iobject. I need to get the address number for an Iobject.
How I can link with ADRC table.
Thanks
Rufus
Hi Crm Expert,
I need to follow for the download of equipment from ECC to CRM 7.0 and automatic creation of Ibase with equipment as Individual object and with details like partner etc. please Give me the solution asap. if u have any Documents please mail me-bntecharies@gmail.com
Hi all,
I have created the service order and Service Confirmation with the below details:
Customization’s done:
Kindly look at all the details mentioned above and guide me if i have missed any customizations, to get the documents in the release for billing list.
Thanks and regards,
kavita chaudhary
Hi guys,
I have a requirement to create a Customer Complaint object with attachment.
I am currently creating the CC using standard SAP proxy CustomerComplaintCRMCreateRequestConfirmation_In. This is fine. However I need to create the object with an attached files but the proxy doesn't contain a structure for attachments.
How can I achieve what I need?
Thanks in advance for your help.
Peter
Hi,
My requirement is to pass the xstring to document template for using the dynamic image in templates. I am not able to pass the xstring in xml tags.
Please suggest.
Thanks
Ankit
Hi Frds,
My requiredment is to enhance product search with the zfield , So i trying to filter the resultant entity either in BADI or handler Class.
I have tried 2 ways.
1) As given in Note 1026956
Now Got struck , My implemantation BADI did not call. tried a lot but didnt find a way so moved to another approch
2) Tried to maintain entires in view CRMV_PRIL_OBJ so that my Zhandler class(super class CL_CRM_PRIL_ADVSEARCH_BASE) will call and filter the resultant entity. But unable to save entry in the view with the below value
Ext.Java Object ProdAdvancedSearchProducts
Object Type D
Object Type Query Objects
Set Type <_>
Relationship Type <_>
Structure CRMT_PRIL_QUERY_ADVSEARCH_PROD
Class ZCL_CRM_PRIL_ADVSEARCH_PROD
Web service enabled true
Understood this ques has been posted many time but i didnt found helpful answer.
Please advice.
Thanks,
Rajat