Hi,
We have a requirement to get feed back from our customer regarding the service provided after Service Request is closed, and Survey Results should be stored against Service Request after Customer submit the survey. We are sending Survey link to the customer via Mail. Transaction No, Customer No are available in Mail form as an attributes. But Transaction No or Business Partner No's are not transferred to Survey link as a parameter. when customer clicks on Survey, so linking of Survey results with Service Request not fails. Any suggestion how to achieve this
Thank you for your help.
Regards.,
Robin.