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Report to see and send as e-mail of all open Complaints/transactions

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Hello Gurus,

 

We need to view all the Open Service Transactions/Incidents (we have a Ztransaction type) for the past 3 months and send that output as an attachment to our Service Manager's e-mail address for him to action on.

 

Is there a standard way of achieving this ?

 

Please point me if there are any GUI transaction codes that i can schedule them as a background job specifying an e-mail address ?

 

 

Thanks in advance,

Regards,

Gopi.


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