Hi,
I am trying to create service request from Legacy system by calling SSC_SR_CREATE.
I am not sure on how to fill in the category level 4 data in IT_SERVICE_OS.
I have tried passing following fields in this structure.
SUBJECT_PROFILE
ASP_ID
CAT_ID
KATALOG_TYPE
Service request gets created successfully however on UI I cannot see category data filled at all.
Plz Help!!!