Dear experts,
In Service agreements transaction, Authrozed Partner type dropdown field is showing only one value, that is 'Partner' as shown in below screenshot. As per SAP CRM functionality, we can create Service agreements for one customer or for a group of customers. So, why are the other values like hierarchy node, hierarchy tree not displayed? How to create service agreements for a group of customers?
Please explain the settings required for this?
Please help me.
Regards,
Maddy