Hi all,
I am trying to bill the billing request items created in a service contract using periodic billing plan (standalone CRM)
The BRI's are created, this can be viewed in the billing plan assigment block.
I have release the contract, but i am not getting any billing due list entries.
The configuration i have done:
1) Transaction type ZSC for service contract
2) Main item category ZSCN for service contract item (product or service) (pricing relevant)
3) Item category for billing request items ZAPF (billing relevancy B billing after contract release)
4) item category determination for product/service category group
5) item category determination for billing request items based on main category group
6) Defined billing type Z2SV
7) Defined billing item category ZSCN
8) Defined item category determination for billing: transaction type ZSC - item category ZAPF - billing item cat ZSCN
9) Assigned billing unit to sales organization
The service contract header and items have status 'released'.
Executing transaction /BEA/CRMB04 - analyze incomplete billing due list does not return any records.
Am i missing something?
Am i correct that the process should be
SERVICE CONTRACT -> RELEASE -> BILLING DUE LIST -> BILLING DOCUMENT?
We do not wish to use service orders or confirmations.
Thank you for your help.
Regards,
Michael