Hi,
Service contract's billing plan items are appearing in the billing due list without value.
This issue has started recently after the SP & kernel upgrade.
What could be the reason, any one faced similar issue any time.
Process steps :
1. Creation of service contract
2. Specified billing dates for installments in item's 'Settlement Milestones' block
3. updated status 'Released' for both header and item
4. searched billing due list for the service contract
5. billing plan items(installments) are appearing but without value
Please guide me to resolve this issue.
Regards,
Bhanu