employee responsible no longer as user

Hello,

Recently we upgraded to a new support pack in our CRM 7.01 system.

Since then we have 2 issues:

1. In the Agent Inbox the assigned to me query no longer works - all the tickets assigned to a certain employee responsible are not found

2. confirmation and orders show the error:

Business partner XXX(user) is not a business partner.

--> the user name is no longer recognized as a business partner.

I think these 2 issues could be related as the user is no longer recognized as link to the BP

All our users have the role employee and are linked in the identification tab with their user and employee id (HR integration).

This all worked fine before the support pack

Anyone who is recognizing this issue? And could help?

Thanks!

Marjolein