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Processing log for customer_H fields

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Dear all,

 

We are cusomizing the Processing Log for Service Request.

In the customizing, we can add some fields coming from the CUSTOMER_H table.

However, after adding those fields , they are not in the processing log of the transaction type in CRM7. It seems that it does not take into account the customizing. When we modify the created fields, they are not shown in the processing log history.

 

Would anyone had already meet this problem?

 

Thank you,

 

Regards,

 

Anaïs Jaussaud


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