Hello,
I have a document type "BUS2000116 - Service Process". In the status schema of this document, there are "OPEN", "INPR", "FINI" and "CANC". First, I select status "FINI" and i save the document. After this process, ERP billing is working and automatically an ERP billing document occurs and i can see it in the transaction history of Service Process document.
Then i want to reject all items. After selecting "More->Reject all items", a pop-up with rejection codes appear. I selected the one of the rejection code but after this, nothing happened on the document. The status of the document and status of the items didn't change and rejection code area in items is disable.
What do i have to do to reject all items of a service process document that has a status of "FINI"?
Thanks for all answers.