Hello,
when we are trying to configured complaint(CRMC) in service without item,then error message is coming item category is not determine.
if the Same tx is created from Web-ui(Ehp1) then no error is coming while creating & editing the same. if we open & try to edit the same from
GUI then error message is showing item category is not determine & no item is attached to this transaction. we have stand alone SAP CRM system and there is no service & material product is created in our system.
Please help me out from this issue.
Regards
vijay kumar
+91-9313962696