Hello experts,
Am currently working with Service Request,
how can i add a category block in transaction..
example: in service request we have already two category blocks (which consists of 5 levels) but i want to add two more category blocks(we can add 5 categories in a transaction as per my knowledge)
Kindly help me what are the customization i have to do to get required Blocks in WEB UI service request screen.
& How can i increase category Levels( present 5 available & as per my knowledge i can expand up to 10 )
Please help me understand and work further on Service Request.
Thanks in Advance.