When IC agent creates service request with emergency(Indicator Type) flag in service request. Indicator type Created by AET (AETfield) to mainatin this value. If this value is checked then an Email has to be trigger to Branch executive.

Hi Experts, anyone can guide me...

When IC agent creates service request with emergency(Indicator Type) flag in service request. Indicator type Created by AET (AETfield)  to mainatin this value. If this value is checked then an Email has to be trigger to Branch executive. 

Thanks & regards

Vaasu.