Hi there, Though we followed the best practices document “C3H: CRM Service (with ERP Integration)”and “C3M: CRM Service Billing (with ERP Integration)” with the major customising steps: 1) SAP CRM: Billing Relevance External A for the respective service item category 2) SAP ECC: Config in SAP ECC of the respective Sales Order Header and item and Mapping in SAP ECC with the DMR Header and Item 3) SAP ECC: Mass controlling integration, as per default configuration No Debit Memo Request is created in SAP ECC when e.g completing Service Order / Service Confirmation, or releasing the billing plan requests of a Service contract. - are there any special settings in smoeac, or tables like smofparsfa/crmparoltp we might be needing? - is the controlling integration config part really necessary at all in order to have external billing working, meaning that a DMR would be created in SAP ECC Any idea ? Thanks a lot for any input !!! Davy
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