Hi,
I have a multilevel categorization schema for complaint categories in development system and quality system. Now I have a requirement to add new categories in schema and move the same changes to quality system. I have added the categories in development system and transported the corresponding catalog, code and code group to quality using transport request. But while trying to import the schema to quality system through RFC, the CRM UI system is giving run time error-
"The system tried to insert a data record, even though the data record with the same primary key already exists ".
Exception class- CX_SY_OPEN_SQL_DB
error name - DBIF_RSQL_KEY_ALREADY_EXISTS
Please guide what can be the reason.
While need to make some changes to categorization schema, transport request or importing categorization schema is used?
Is their any use of merging categorization schema in this scenario?
Regards,
Kavita chaudhary