Hi,
We are doing billing in ERP, i have created a service order which is under warranty i want to know how the person in ERP will get to know whether the invoicing has to be done to the customer or cost has to be consumpted internaly.
Accounting indicator is set in CRM also activated in CO. since the CO person is completely new he has no idea what all things we need to do to settle the cost internaly in case of warranty since the warranty is assigned in CRM.
Please Suggest asap its go live critical.
Regards
Nikhil Chugh