Hi Experts,
We are creating a follow up of a transaction. we have well defined copy control customizations. Now when the system goes to the FM "CRM_SERVICE_H_COPY_EC " which is responsible of calling the copy badi method , it checks for template type of the transaction. See below screen shot.
Now, the problem is if by some how if i give the template type then it copies the data but the transaction becomes useless for the process as then it only acts a template and can not be used in business as transaction any more.
KIndly suggest me, what i can do to copy the data of service_h object to the follow up document.
Your responses will be highly appreciated.
Regards,
Jotsaroop Singh